Privacy policy

Introduction

At Matriart LLC ("Company," "we," "us," or "our"), we care about keeping your data secure. We use several connected services and third-party vendors to enable our website, located at http://yourmatriart.com (the "Site"), to function and to accept payments. As a result, some of your data is collected when you use our website and pay for services. This Privacy Policy describes how we collect, use, and disclose that data when you visit our Site.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree with our policies and practices, do not use the Site. This Privacy Policy may change from time to time. Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect

We and our service providers may collect information from and about users of our Site, including:

Personal Information

Personal information is information that identifies you as an individual. We may collect the following types of personal information:

• Contact Information: Your name, email address, postal address, telephone number, and other similar contact information.

• Payment Information: If you make a purchase through our Site, we collect billing information, transaction information, and payment card details.

• Correspondence: Information you provide when you contact us with questions, feedback, or otherwise correspond with us.

• Survey Responses: Information you provide when you complete surveys or questionnaires.

• Other Information: Any other information you choose to provide directly to us.

Usage Information

We also collect information about your usage of the Site and interaction with our content:

• Device Information: Information about your computer, mobile device, or other device that you use to access the Site, including IP address, browser type, operating system, and device identifiers.

• Usage Data: Information about how you use our Site, such as the pages you visit, the time and duration of your visits, the links you click, and the search terms you enter.

• Location Data: General location information inferred from your IP address.

Information Collected Through Cookies and Similar Technologies

We and our service providers use cookies, web beacons, and other tracking technologies to collect information about your use of our Site. Cookies are small data files stored on your hard drive or in device memory that help us improve the Site and your experience, see which areas and features of the Site are popular, and count visits. Web beacons are electronic images that may be used in the Site or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.

The information we collect through cookies and similar technologies includes:

• Which pages you view on our Site

• How you interact with our content

• The time, frequency, and duration of your visits

• Your browser type and operating system

• Referral information (the site you visited before navigating to our Site)

• IP address and device identifiers

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, Maintain, and Improve Our Services

• Operate and maintain the Site

• Provide the products, services, or information you request

• Process transactions and send related information, including confirmations and receipts

• Respond to your comments, questions, and requests

• Provide customer service and technical support

Communicate With You

• Send administrative messages about the Site, such as updates to our policies

• Respond to your inquiries and provide customer support

• Send you marketing communications about products, services, offers, promotions, or events offered by us or our partners (you may opt out of these communications at any time)

• Request feedback or participation in surveys

Analyze and Improve Our Services

• Analyze trends and monitor usage of the Site

• Personalize your experience on the Site

• Improve the Site and develop new products, services, and features

• Debug to identify and repair errors in our systems

• Protect the security and integrity of the Site

Comply With Legal Obligations

• Comply with applicable laws, regulations, and legal processes

• Protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others

• Enforce our terms of service and other agreements

Legal Basis for Processing (If Applicable)

If you are located in a jurisdiction that requires a specific legal basis for processing personal data (such as the European Economic Area or United Kingdom), we rely on the following legal bases to process your personal information:

• Consent: Where you have given us consent to process your personal information for specific purposes.

• Contract Performance: When processing is necessary to perform a contract with you or take steps at your request before entering into a contract.

• Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests.

• Legal Obligation: When processing is necessary to comply with our legal obligations.

How We Share Your Information

We may share the information we collect as follows:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as:

• Payment processors

• Customer service providers

• Email service providers

• Analytics providers

• Marketing and advertising partners

• Hosting and technology providers

These service providers are authorized to use your personal information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information if we believe that disclosure is necessary to:

• Comply with any court order, law, or legal process, including responding to any government or regulatory request

• Enforce our terms of service and other agreements

• Protect the rights, property, or safety of our company, our users, or others

With Your Consent

We may share your information with third parties when you consent to such sharing.

Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for marketing, advertising, research, or similar purposes.

Your Choices

Marketing Communications

You may opt out of receiving promotional emails or newsletters from us by following the instructions in those emails or by contacting us at catherine@yourmatriart.com. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Our Site does not currently respond to "Do Not Track" signals.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

We may link to other sites that aren’t operated by us. If you do click on a third-party link, you’ll be directed to that third party’s site – where we recommend you review the site’s Privacy Policy.

We have no control over, or responsibility for, the content, privacy policies or practices of any third-party sites or services.

Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at catherine@yourmatriart.com.

California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.

California's "Shine the Light" Law

California Civil Code Section 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to catherine@yourmatriart.com.

International Data Transfers

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. By using our Site, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page and notify you through a notice on the Site home page.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes.

Service Providers

We need to use third-party service providers to facilitate our website, analyze website data, process payments, and enable video course sales. These service providers may have access to your personal data to perform these tasks, and they are obligated not to disclose or use that data for any other purpose. Relevant privacy policies for our service providers are listed below.

Squarespace: https://www.squarespace.com/privacy

Vimeo: https://vimeo.com/privacy

Stripe: https://stripe.com/privacy

Zoom: https://www.zoom.com/en/trust/privacy/privacy-statement/

Contact Information

To ask questions or comment about this Privacy Policy, your data, or our privacy practices, contact us at:

Matriart, LLC

P.O. Box 16022

Chapel Hill, NC

27516

Phone Number

catherine@yourmatriart.com

Please note that we might ask you to verify your identity before responding to requests about personal information .

Effective Date

This Privacy Policy is effective as of November 13, 2025.